Department
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Questions About:
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Email
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Phone Number
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Member Services
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Member claim inquiries, eligibility and enrollment,
provider access, appeals and grievances, order ID cards, and COBRA |
Email
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605-328-6800 or
1-800-752-5863 |
| Utilization Management |
Member prior-authorization of services, formulary
prescription drug coverage and utilization review. |
Email
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605-328-6807 or
1-800-805-7938 |
Care Management
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Disease Management and quality information.
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Email
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1-888-315-0884
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| Client Services |
Employer group reports, forms, order member
enrollment packets, and general employer questions |
Email
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605-328-6803 |
| Provider & Payor Relations |
Provider claim inquiries, pricing, contracting, and timely filing |
Email
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605-328-6877 or
1-800-601-5086 |
| Flexible Spending Accounts |
Member claim inquiries, eligibility and enrollment |
Email
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605-328-6810 or
1-877-737-7730 |
| Sales |
Employer group and visitor quotes |
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elite1 Insurance for Individuals and Families |
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Email
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605-333-1089 or
1-888-535-4831 |
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Email
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605-328-7200 or
1-888-605-9277 |
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Email
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605-328-7000 or
1-800-251-5316 |
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General Information Phone Number
(605)328-6868 or toll free at 1-877-305-5463
TTY: (605) 328-6801
Language assistance is available by request when calling Sanford Health Plan.
Office Location
Cherapa Place
300 Cherapa Place, Suite 201
Sioux Falls, SD 57103
Mailing Address
Sanford Health Plan
PO Box 91110
Sioux Falls, SD 57109-1110
Sanford Health Plan’s My Sanford Nurse
Have access to a 24-hour health information resource that provides answers to health-related questions that arise outside of your healthcare visits. Call 1-888-315-0886 or register/login to your myhealthplan account. |
