Life doesn’t slow down for sickness or injury. With three virtual care options, you and your family are never far from the care you need, when you need it most. You can receive care without taking time away from work or leaving home.
An e-visit is the fastest way to communicate with a Sanford acute/urgent care provider about your symptoms without having to visit in person or call a clinic. Simply fill out an online questionnaire, and the next available urgent care provider will review and get back to you within four hours with a diagnosis, treatment plan, a prescription (if needed), or instructions if you should visit a clinic for further evaluation and/or testing.Learn More
Log in to your My Sanford Chart account.
Follow the prompts to tell us about your symptoms.
You will receive a response from a provider within four hours.
Video visits are available 24 hours a day, 7 days a week for most acute/urgent care (but non-emergency) medical needs. During a video visit, you will use the webcam on your computer, tablet, or mobile device to connect to a Sanford Acute Care provider from home, work, or almost anywhere in between.Learn More
Log in to your My Sanford Chart account
Follow the prompts to answer a few questions.
You will receive a message on your My Sanford Chart when a provider is ready to begin.
Take your Video Visit to the next level with Sanford Health + Tyto Care. This innovative technology puts the exam tools in your hands, allowing a Sanford Health care provider to get accurate results in real-time right from the comfort of your own home.
With the Tyto Care devices and app (TytoApp™), you and your provider can:
Once Tyto Care is on, launch the TytoApp™.
Your Sanford Health provider will guide you through a live exam.
Your provider will give you a diagnosis, treatment plan, and prescription, if needed.
Virtual care is available to Members located in SD, ND, MN, IA and NE.
Virtual Exams are available in SD, ND, MN, IA and NE.
*Sanford Health Plan members save money with $0 co-pays for e-visits and video visits through Sanford Health Plan providers. Other contracted providers' rates may differ. Some exclusions apply; call Sanford Health Plan at (800) 752-5863/ TTY/TDD: 1-877-652-1844 for more information.