Contact us
Find the right Sanford Health Plan expert to help you with your needs.
Shopping for a Medicare Advantage plan
Sales and services
Phone
(888) 605-9277 (TTY: 711)
Hours
Weekdays 8 a.m. - 5 p.m. CT
Please leave a voicemail after hours and weekends.
Resources
For Current Medicare Advantage members
General Medicare Advantage customer service
Phone
(877) 509-4979 (TTY: 711)
Hours
Weekdays 8 a.m. - 8 p.m. CT
Please leave a voicemail after hours and weekends.
All other Sanford Health Plan members, please call (888) 234-2042 (TTY: 711).
Contact a Medicare Advantage Health Navigator
Phone
(877) 701-0788 (TTY: 711)
Hours
M-F: 8 a.m. - 5 p.m. CT
Please leave a voicemail after hours and weekends.
Prior authorization
Pharmacy management for Part D prior-authorization of prescription drug coverage and formulary.
Email: pharmacyservices@sanfordhealth.org
Pharmacy management for Part B prior-authorization of prescription drug coverage and formulary
Phone: (844) 642-9090 (TTY: 711)
Utilization management for prior-authorization of medical services and utilization review.
Phone: (877) 509-4979 (TTY: 711)
Fax: (715) 221-6616
Care management
For providers
For agents and brokers
View agent resources
Payment mailing address
Mail check payments to:
P.O. Box 5068
Sioux Falls, SD 57117
Mailing address
Align powered by Sanford Health Plan
PO Box 8000
Marshfield, WI 54449-8000
Sanford Health Plan Compliance
To report potential fraud, waste, and abuse, please call the anonymous Compliance Hotline or email Sanford Health Plan Compliance.
Phone: (877) 473-0911 (TTY: 711)
Email: shpcompliance@sanfordhealth.org
Align powered by Sanford Health Plan is a PPO plan with a Medicare contract. Enrollment in Align powered by Sanford Health Plan depends on contract renewal. Sanford Health complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently based on race, color, national origin, religion, pregnancy and related conditions, sex (including sexual orientation, gender identity, sex stereotypes, sex characteristics and intersex traits), age, disability, health status, marital status, arrest or conviction record or military participation in the administration of the plan, including enrollment and benefit determinations.
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Last Updated On: 3.6.25 at 2:00 PM