Contact Us
Find the right Sanford Health Plan expert to help you with your needs.
Shopping for a Medicare Advantage Plan
Sales & Services
Phone
(888) 605-9277 (TTY:711)
Hours
Weekdays 8 A.M. - 5 P.M. CST
Please leave a voicemail after hours and weekends.
Resources
For Current Medicare Advantage Members
General Medicare Advantage Customer Service
Phone
(888) 278-6485 (TTY: (888) 279-1549)
Hours
Weekdays 8 A.M. - 8 P.M. CST
Please leave a voicemail after hours and weekends.
All other Sanford Health Plan Members, please call (888)234-2042.
Contact a Medicare Advantage Health Navigator
Phone
(877) 701-0788 (TTY:711)
Hours
M-F: 8 A.M. - 5 P.M. CST
Please leave a voicemail after hours and weekends.
Prior Authorization
Pharmacy management for prior-authorization of prescription drug coverage and formulary.
Phone: (844) 642-9090 (TTY: 711)
Email: pharmacyservices@sanfordhealth.org
Utilization management for prior-authorization of medical services and utilization review.
Phone: (888) 278-6485 (TTY: 711)
Fax: (605) 312-8219
Email: um@sanfordhealth.org
Care Management
Case management, health management and social work programs
Phone: (888) 315-0884 (TTY: 711)
For Providers
For Agents & Brokers
View Agent Resources
Mailing Address
Align powered by Sanford Health Plan
PO Box 91110
Sioux Falls, SD 57109-1110
Sanford Health Plan Compliance
To report potential fraud, waste, and abuse, please call the anonymous Compliance Hotline or email Sanford Health Plan Compliance.
Phone: 877-473-0911 (TTY:711)
Email: SHPCompliance@SanfordHealth.org
Sanford Health Plan and Sanford Health Plan of Minnesota have HMO and PPO plans with a Medicare contract. Sanford Health Plan D-SNPs have contracts with State Medicaid programs. Sanford Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, or any other classification protected under the law. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.
CMS ID Number: H8385_SHPMAWebsite_PY2025_ND_SD_IA, H3186_SHPMAWebsite_PY2025_MN H8967_SHPMAWebsite_PY2025_ND
Last Updated On: 3.6.25 at 2:00 PM