Frequently Asked Questions: Medicare Advantage Member Portals

How do I register?

Go to the registration page and follow the steps.

 

What do I need for registration?

First and last name, date of birth, and subscriber/Medicaid ID.

 

How do I verify my identity?

There are four ways to verify your identity: 

  1. If the email address you entered matches the email address the Health Plan has on file for you, you can verify your identity with a link sent to you via email.
  2. You can also verify your identity by providing the last four numbers of your Social Security Number. 
  3. If you have a cell phone number in your Health Plan file, we can send you a text message with a personal identification number (PIN) code.
  4. You can also have a personal identification number (PIN) sent to you through the mail and log in once received.

 

PIN expired?

A new one will be mailed automatically.

 

How do I create a username/password?

You’ll be prompted after entering your info.

  • Usernames must be unique, between three and 20 characters, and contain any combination of letters and numbers. It cannot contain any symbols.
  • Passwords must be seven characters or more and contain at least two numbers or symbols (!@#$%^&*). Your password cannot contain your username or spaces and it cannot match any of your three previous passwords.

 

Questions? Call Customer Service at (877) 509-4979 (TTY: 711).

 

Sanford Health Plan and Sanford Health Plan of Minnesota have HMO and PPO plans with a Medicare contract. Sanford Health Plan D-SNPs have contracts with State Medicaid programs. Sanford Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, or any other classification protected under the law. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.


CMS ID Number: Y0128_ HP-9847-SHPMAWebsite_10-25_M

Last Updated On: 12.31.25 at 1:00 PM