How do I register?

Go to the registration page and follow the steps.

 

What do I need for registration?

First and last name, date of birth, and subscriber/Medicaid ID.

 

How do I verify my identity?

There are four ways to verify your identity: 

1. If the email address you entered matches the email address the Health Plan has on file for you, you can verify your identity with a link sent to you via email.
2. You can also verify your identity by providing the last four numbers of your Social Security Number. 
3. If you have a cell phone number in your Health Plan file, we can send you a text message with a personal identification number (PIN) code.
4. You can also have a personal identification number (PIN) sent to you through the mail and log in once received.

 

PIN expired?

A new one will be mailed automatically.

 

How do I create a username/password?

You’ll be prompted after entering your info.

• Usernames must be unique, between three and 20 characters, and contain any combination of letters and numbers. It cannot contain any symbols.
• Passwords must be seven characters or more and contain at least two numbers or symbols (!@#$%^&*). Your password cannot contain your username or spaces and it cannot match any of your three previous passwords.

 

Questions? Call Customer Service at (877) 509-4979 (TTY: 711).

 

Align powered by Sanford Health Plan is a PPO plan with a Medicare contract. Enrollment in Align powered by Sanford Health Plan depends on contract renewal. Sanford Health complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently based on race, color, national origin, religion, pregnancy and related conditions, sex (including sexual orientation, gender identity, sex stereotypes, sex characteristics and intersex traits), age, disability, health status, marital status, arrest or conviction record or military participation in the administration of the plan, including enrollment and benefit determinations.

Y0128_ HP-9847-SHPMAWebsite_10-26_M

Last Updated On: 12.31.25 at 1:00 PM