Provider Portal Access Request
We continue towards the full implementation of Manage My Clinic for the Sanford Health Plan Provider Portal. This tool allows your clinic to manage who has access to your patient information. Typically, this is a Clinic or Site Administrator. To support this transition, individual portal registration will close on December 15th, 2025. Once this change is made, any new users will be required to register their through their Administrator.
FAQs
What is Manage My Clinic?
Manage My Clinic is a portal user management tool that enables a designated Administrator(s) at a facility to create and manage user accounts. This tool enables faster turnaround time for access requests and greater control over who has portal access at your office.
I don’t know who our Administrator is, where can I find this information?
If you do not know who your administrator is, you should contact Sanford Health Plan Provider Experience at 800-752-5863, option 2.
What can an Administrator do?
- Create new accounts for staff members.
- Submit requests to deactivate users that have left the facility.
- Submit requests to unlock users’ accounts.
- Submit requests to add TIN’s to user’s accounts.
- Request to add a new Administrator.
Who do I ask if I have questions?
Questions can be directed by email to ProviderRelations@SanfordHealth.org or through phone at 800-752-5863 option 2.
I have a portal account but can't get in
For password reset issues please reach out to your Administrator or contact IT at 877-949-5678.
How long will it take for my Manage My Clinic account to be approved?
Please allow 7-10 business days from the date your Manage My Clinic application is accepted for your Administrator's account to be set up. Once your Admin has access, they can set up individual user accounts.