Explore our care management programs

Care management team

Living with a chronic health condition or going through a complex medical situation can be stressful and leave you with a lot of questions and concerns. To give you extra support for managing your health, our case management programs are available to you at no cost. Our team can help you navigate the health care system and work with you to: 

  • Assess your health needs and help you understand your health conditions
  • Assist with coordinating referrals to providers, programs and resources, including pharmacists, wellness programs and dietitians
  • Coordinate care and communication between providers
  • Develop a personalized plan to help you manage your health
  • Find community resources to provide support for financial, housing, food, transportation and dental or vision needs
  • Monitor your progress and provide support to meet your health goals
  • Provide education about your medications

After enrolling, you’ll work directly with a case manager to monitor your health and progress. We provide support through education, communication with providers, coordination of community resources and ongoing care planning.

Programs available to all members

Complex/high-risk case management

Support for members with multiple health conditions or life-changing illnesses or injuries such as heart attack, stroke, uncontrolled diabetes and hypertension.

Specialty case management

Provides assistance during difficult situations such as a high-risk pregnancy, dialysis, transplants, cancer, NICU care or managing behavioral health conditions.

Care transitions

Provides follow-up for 30 days after a member leaves the hospital to ensure they have everything they need for a medical or behavioral health condition.

To learn more or enroll in a program, call (888) 315-0884 or email shpcasemanagement@sanfordhealth.org.