Living with a chronic health condition or going through a complex medical situation can be stressful and leave you with a lot of questions and concerns. To give you extra support for managing your health, our case management programs are available to you at no cost. Our team can help you navigate the health care system and work with you to: 

• Assess your health needs and help you understand your health conditions
• Assist with coordinating referrals to providers, programs and resources, including pharmacists, wellness programs and dietitians
• Coordinate care and communication between providers
• Develop a personalized plan to help you manage your health
• Find community resources to provide support for financial, housing, food, transportation and dental or vision needs
• Monitor your progress and provide support to meet your health goals
• Provide education about your medications

After enrolling, you’ll work directly with a case manager to monitor your health and progress. We provide support through education, communication with providers, coordination of community resources and ongoing care planning.

Programs available at no charge to all members

Mental Wellness Case Management

We’re proud to offer a behavioral health case management program to connect you with compassionate support.

Care Transitions Case Management Program

This program is available to members who were recently in the hospital for a medical or behavioral health condition. Emergency Room (ER) Case Management Program A case manager will help you navigate health care needs that arise after leaving the ER to ensure a smooth transition home.

Complex Case Management Program

If you have a complex medical condition, went through a serious health event or need support in managing a chronic condition, this program is for you.

Specialty Case Management Program

Designed for members in need of certain types of specialty care, this program offers extra support and guidance.

Community Resources Support

Our team can connect you with support for your financial, housing, food, transportation, dental and vision needs.

To learn more or enroll in a program, click here, call (888) 315-0884 or email shpcasemanagement@sanfordhealth.org.